Here's the back story: We have a 30-year fixed mortgage which I understand to mean we have the same payment for 30 long years. You can imagine my surprise when the mortgage bill came this month and it was 20 bucks more! Now 20 bucks isn't a lot but 20 x 12 x 29(years to go)... well now that's a lotta dough. So I called
So the moral of my long-winded story is, if something on your bill doesn't look right, it probably isn't. Its worth it to call and figure it out. This goes for mortgages, cable bills, etc. I also got two activation fees removed from simply calling Verizon and asking them to remove them. If your nice and pay your bills on time, they'll usually remove unnecessary charges.
Go advocate for yourself! Okay, I'm done bossing.